Complaint Letter

I wrote a complaint letter on behalf of my boss today.


Excerpt from the letter:

As your Platinum Cardmember, I am very disappointed with the slow service
that I received yesterday, especially the reason given by Marina, which
made me feel that she is unwilling to help and definitely did not attempt to
go extra mile to solve the problem. This is very upsetting and troublesome
to me. If this will be the service and efficiency that I will be receiving as a
Platinum Cardmember, I will not hesitate to cancel the card immediately.

After my boss read it, he decided not to send the letter.

He said I was too harsh. He was like.. “I never knew you are good at writing complain letters!”

“cos I used to work as customer service before. We receive and read a lot of complain letters frequently =P ”

He replied, “Don’t put names la.. I think it’s not so nice lah… hmm… tell you what.. Let’s just forget about it.. I’ll just stop using the card. No need send lah..”

Sobz…

Why my boss so nice one… made me feel bad. Bleh!