Complaint Letter

I wrote a complaint letter on behalf of my boss today.


Excerpt from the letter:

As your Platinum Cardmember, I am very disappointed with the slow service
that I received yesterday, especially the reason given by Marina, which
made me feel that she is unwilling to help and definitely did not attempt to
go extra mile to solve the problem. This is very upsetting and troublesome
to me. If this will be the service and efficiency that I will be receiving as a
Platinum Cardmember, I will not hesitate to cancel the card immediately.

After my boss read it, he decided not to send the letter.

He said I was too harsh. He was like.. “I never knew you are good at writing complain letters!”

“cos I used to work as customer service before. We receive and read a lot of complain letters frequently =P ”

He replied, “Don’t put names la.. I think it’s not so nice lah… hmm… tell you what.. Let’s just forget about it.. I’ll just stop using the card. No need send lah..”

Sobz…

Why my boss so nice one… made me feel bad. Bleh!

weekend

Benny came back from Hong Kong again, for business trip this time.He came back with his colleague/partner-to-be, Gino this trip. Went to Zouk for a drink at Terrace Bar (I don’t know the new name) and bumped into a few friends, which I’m not quite surprised cos Zouk used to be my workplace and second home 3 years ago. Brought Benny and Gino to Petaling Street for claypot Lou Shu Fun and fried Siu Yoke, which they loved a lot. Oh.. Benny bought tidbits for me and Connie again. Though the last time he came, he didn’t get any for me cos I was indecisive… I asked him to buy something that we can’t find in Malaysia, he replied me with, “oh.. Then no need to buy cos I’m already here. You can’t find me in Malaysia.” wtf. So I had to steal some of the “sausages” he bought for Connie. Oh.. I LOVE the sausage. It’s actually made from fish. LOVE the cheese flavored ones. Oh.. This time, he bought a HUGE sausage. Haha! wtf..

Oh.. didn’t manage to take any photos with them cos they’re too busy checking out girls at Zouk. Lol! They said Malaysian girls are very tall. And almost all pretty girls looked similar. -_- can’t wait for them to come back again (they’ll be travelling back very often for business). Quite fun talking to them. Especially Gino. Cos it’s the first time he visit Malaysia, he asked a lot of questions, which I think is very funny in a very adorable way. He’ll ask questions like, “why you call “la la” girl, “la la”? It’s a type of seafood, right? Any significance?” oh well… I had a hard time explaining why we call “la la” girls “la la” (cos I also dunno!!) He’ll ask questions like, “how come most of the girls out here can go clubbing without their boyfriends?” and “Is one night stand common in Malaysia?” wtf.. I also dunno leh. Since Benny’s father is a Malaysian and he comes back very often, he kinda understands our Cantonese/slang… words like “sien” means bored. “Yamcha” means going out for a drink, for them, it really means drinking Chinese tea at dim sum place. Gino had fun trying to understand our slang too. He said he love Malaysia. I’m like… wtf? Malaysian wants to get out of their country and he wants to stay here for good. Seriously.. This is really “grass is always greener at the other side” case. I had fun trying to talk in understandable Cantonese. Ahh… reminds me of those days when I was working in Marriott. One thing they don’t really like is our public transportation system. I totally agree! And the traffic jam is very ridiculous. Not forget to mention taxi. Can you believe it? They flagged a cab from Sg Wang, the taxi driver wanted RM20 to go to Renaissance Hotel. RIDICULOUS right? Normal metered taxi just costs about RM5 max. They took the monorail instead. Which was packed like sardine can cos it was around 6pm. The nest time they come, we’ll try to go Melaka or Penang cos Gino have not tried chicken rice balls, satay celup and any type of laksa. He said he likes spicy food.

Oh.. I went to Genting on Saturday for a night there. I had to drive my youngest aunt up there to meet 2 other aunts cos my cousin FFK last minute cos his daughter was sick. Bad decision cos the supposedly BIG room my dad got turned out to be really tiny rooms, which I think the hotel cheated my dad. Something happened when I was there that made me got REALLY angry and I decided to talk back to my stupid-bitch-mouthed oldest aunt and I think I did a great job. Mgch! Thinking about it makes me angry again! Cibai aunt. From now on, I decided not to talk to her again. Well.. I’ll TRY not to talk to her lah.. cos I don’t want to appear rude… wtf.. cos I’m a good girl. Unlike Shorty, who are able to COMPLETELY IGNORE her after I told her the incident. *clap hands* bravo Sis… BRAVO!!!

about money. sigh!

dy: bie.. you owe me money.

him: ?

dy: *explain explain*

him: ohh.. *pulls out 2 RM50 bills* nah..

dy: yay! *open drawer, take out the "Bangkok savings ang pau" and put money in*

him: why you so happy?

dy: can save ma.. hehehe...

him: -_-: *paused* i want........

dy: what?

him: i want you to give me all your bank statements. credit cards, car loan, personal loan...

dy: wtf? why wor.. *defensive*

him: i want to know how much you spent lah.. btw, take the money and pay your bills lah.. tsk.

dy: i paid d lah! yesterday paid all. sobz.

him: how much you owe?

dy: you saw ALL my statements d right that day? why you ask again wor.. bluek!

him: *evil grin* i now zero d..

dy: so fast??!? *jealous*

him: =P

dy: ok lah! you can have my card now. next month you pay for my car too k? thank you!!!

*hiak hiak*!!!

*********************************

you know.. Smelly is damn bad lor..

him: your daddy got call you or not today?

dy: no wor. why ar?

him: no meh?

dy: why??????

him: i told him d..

dy: told him what?

him: i told him how much you owe the banks for credit card and loans.

dy: WTF????????????????????!!!!!!!?? you so NO MANNERS weh!! *hide in the blanket*

him: yalah.. who ask you to spend so much... i tell him lor..

dy: why you so bad one..! it's privacy weh!! why you go and tell daddy! bad attitude weh!! YOU LACK OF TOILET TRAINING!! ARGHHH!! *scream lungs out, continue to hide in blanket*

him: *hugs* very scared meh?? hahaha!! i lied lah! no tell your daddy lah!

dy: very funny meh?? herh!

lol! lack of toilet training... hahahaha!! i can't believe i just said that when i'm angry+panic!

seriously, if my dad knows the figure, sure i'll kena lecture non stop d..

Happy Birthdays!

I think I have sleeping disorder. Or rather, difficulty in staying awake at office.

 

Ugh.

 

Is this a sign? Bleh.

 

Anyway, Joyce went to labour yesterday night. Not sure how many hours she'll be in the room. And guess what? If she give birth today, her baby will share the same birth date with my niece, Eva!! Woohoo!! I told Shorty about this and she's so excited!

 

Lol!

 

By the way, Happy Birthday Eva!!

 

We actually celebrated Eva's Chinese birthday last 2 weeks. Being a cheapo aunt, I only bought her a cake, which she still don't have teeth to eat! Bleh. (ok.. I'll make it up to you when you turn 21. haha! Wtf.)

 

*update*

Joyce gave birth d. Gary is officially a daddy now. Joyce and Ah Girl is both well! Going to the hospital after work later to see them.

 

Wah.. I'm so excited weh..

 

 

 

Time To Change!

i'm working on a new header.

 

hopefully can get it done by end of this week.

 

oh.. i'm changing the title too. ::confessions of a drunken mistress:: sounds a bit wrong now when i think about it...

 

 

weddings.

I just got another wedding invitation. This time it’s from my senior in secondary school. My used-to-be-tomboy pet sister. Haha.. (you won’t get it if you’re not coming from an all-girls’ school. *giggles* I can’t stop laughing about how naively silly I was last time. LOL.)

It’s been 8 years since we last saw each other. She shifted school when our school got relocated when I was going to Form 4. After she left our school, we still keep in touch by snail-mailing each other for a while and maybe sms once in a while. Until after some time, we both just stopped contacting each other. Maybe because we’re both busy with our lives and such.. But one thing that I remember most is her birthday. I kinda never fail sending her wishes by sms, until one of the years, I found out that she’s not using that number anymore… we lost contact for a bit and after 2 or 3 years of trying to look for her, I gave up.. But she found me in Facebook few months ago and it was really good to hear from her again. And she’s getting married. Bah!

My used-to-be-tomboy pet sister is getting married! I’m so happy to hear that.

Isya (my secondary classmate) is also getting married in April (if I’m not mistaken).

Nick (my Form Six friend) is also getting married in June (if I remember correctly).

Another wedding will be Kee Sin and Poh Yee (my college mates) in December… (I think).


Wow.

So many weddings to attend.

Is this a sign?

That’s I’m getting old?

Ugh.

Now I know how Smelly felt… LOL!


I sense more weddings to come this year and next year.. and the year after too...

total randomness.

poser Alfie.

Day dreamer.

it's chinese New Year, so we dressed him up for a while.. heh.
definitely not an easy task cos he actually hate dressing up. everytime we put something on him, he'll lie down like a worm. neh.. like in the photo.. grrr.

good boy!

**************************************************************
i got us a new dog..

everybody say hi to BotakzAlfie. *wave*

aiks?

isn't it cute? huh? huh? bleh!

Gramma's Hipbone Dislocated.

Internet is a bitch at home. Tried to upload photos here but it took like forever to load.

Facebook is another bitch. It took forever to load one page.

Opera is the mother of all bitches. Some links are disabled in Opera. No matter how many times I click, it just won't load. Can someone tell me what's the problem? I’m thinking of switching to Safari. But I like Opera cos it loads faster than other explorers (except for the stupid unclickable links).

************************************

I went back home yesterday. Dad brought gramma to the Chinese traditional doctor and he asked dad to bring gramma for x-ray cos he suspect her hipbone cracked. So dad brought gramma to the hospital and after x-ray, doctor told him that her hipbone that joints her left leg (somewhere there la) is dislocated.

No wonder she complained it's very painful every time we move her leg. So dad asked me to go to UM hospital and consult the doctor. Ask whether need operation or not. Ask what is the success rate. Ask if it's save for her to do it cos she's 83 years old with Alzheimer's disease. Ask how much does the operation costs. Ask a lot of other questions.

So I’m taking half-day leave today to go to the hospital…

Ohh.. I just called Joyce and she told me it’s better to go to the hospital in the morning cos we have to wait quite long since it’s government hospital. Gtg now! Update soon.

time to change?

I braved myself for a challenge yesterday. I think I did okay. But I’m a lil bit concerned and nervous about the outcome. It’ll determine an important part of my life. Myself. My future. *cross fingers* hopefully everything will be okay.

****************************************

I shaved Alfie’s long shiny but forever tangled coat.

He doesn’t look like Alfie now.

He looked like a new dog.

He looked a lil bit like a Schnauzer.

He looked like a very naughty dog.

He looked cute. Grr..

I’m gonna keep his coat short from now on… it’s quite annoying to find balls of fur underneath our bed every time I clean the room. And it’s not so good to my nose cos his fur is all over our bed and comforter.

****************************************

I went back home the other day. Gramma still couldn’t walk. She sits on the lazy chair all the time and the maid have to push her all the way from the living room to the bathroom for shower. The wheelchair that my aunt got is too high, it’s difficult for her to transfer gramma from the chair to the wheelchair. Dad told me that the doctor said her left leg (which is a bit swollen and painful) is shorter than her right leg. Maybe it’s because she didn’t care to move her leg so the muscle got shorter or something. I don’t know.

It’s sad looking at her situation.

But I’m glad that she still remembers my name. Sometimes. Well, there’s a trick of getting her remember someone.

Just give her a cigarette.

=)

It works every time.

Well, at least she remembers few of my cousins and aunts who gave her cigarettes.

Another Insignificant V Day.

So I celebrated Valentine’s Day working at Genting. Smelly and some friends came and booked an apartment at Ria though. I joined them as soon as I finished packing my things. The gala dinner ended around 11pm and by the time I’m done packing, it’s already midnight.

We stayed one night there and the next day, we went for late lunch and hang around before going back home. Oh, we did a video too. LOL! Will upload once I get the link.

V day is just another normal day to us. Well, the most significant V day was the first year we celebrated together, which is year 2006. We went to Bagan Lalang, Morib, for cheap yet superb delicious seafood dinner. And that was the only year that I remembered receiving and giving Valentine’s present. Hehe..

Just a week before V day, I asked Smelly, “What did we do last year? Where did we celebrate our V day last year?” and he replied with a, “Hpmhh!! How can you forget! We went for dinner!”

Hah! I knew it! he forgot about it too! Haha..

“Where we had our dinner?” I asked.

“Got lah…”

“You also forgot, don’t say I didn’t remember lah.. bluek!”

That’s how insignificant our Valentine’s Day. I remembered the year before; we celebrated few days earlier at Ritz Carlton. I was still working with Marriott so the rooms at Ritz are cheap. And the service is best! I can’t remember what we did last year at all. I remembered it falls on Chinese New Year.. But I’m sure we went out for dinner or something, with friends. Yea.. we usually celebrate anything and everything with friends. Valentines Day, Christmas, Birthdays, New Year, Chinese New Year, Public Holidays, etc.

Oh.. I found my 2007 V Day post. LOL!

Note how every year I will say "still no flowers, no chocolates, no other gifts".. and how I will make cards for my other half? hehe.. I guess those card-making, present-hunting, romantic getaway planning, mushy talking days are over for me.

I prefer hassle-free quality time with loved ones now ;)

Big Head Prawn.

So I’m going to Genting for work this weekend. There’s a convention and gala dinner for our agencies and I was chosen to be one of the usherettes. Will be driving up later after lunch.

It’s a black tie dinner but the usherettes can wear cocktail dress instead of long dresses. We agreed that everyone wear their own little black dress to minimize the hassle of looking for identical dresses for everyone.

So I came to office first because we’re only going up at 3pm… so I did my work like usual and walked around, tidying my desk, went down to see a colleague and *dooosh*!!! It hit me.

I forgot to bring the most important thing.

THE DRESS!

Ugh.

I saw my colleague only I remembered cos yesterday we were talking about bringing extra dress just in case.

LUCKILY I went down and see her!!!

So now, I have to use my lunch time and go back home to take the dress.

Tata!

The Commercialized 25 Random Things.

1) I used to bite my nails when I was a kid.

2) I have to have something on my forehead when I sleep. And a bolster. I HAVE to have something to kiap in between my legs (wtf.. sound so obscene..).

3) I HAVE to sleep with a blanket/comforter. Even if it’s a very hot sunny day or when there’s no electricity. My dad used to scold me because I’ll sweat like a pig and still sleep soundly like one.

4) I hate it when people say that I’m FAT (who doesn’t?). I cried when my dad calls me Fei Poh when I was 10... Wtf.

5) I wish that money fall from sky. Okay… I wish that I didn’t have to work for it. wtf.

6) Hanson is my favorite band. I still love their songs very much.

7) I used to write boy band fantasy stories with a friend when I was in secondary school. I still have the book with me. bleh.

8) I can eat the same thing every day and not get bored of it.

9) If I’m comfortable with a person, I can hang out with him/her every day without getting bored of it too.

10) I’ve watched movie in the cinema alone.

11) I love being in photographs (ngeh ngeh ngeh!!).

12) Alfie is such a darling. He somehow knows it when I had a bad day or in a bad mood. He’ll just snug up on the bed with me and accompany me the whole day/night without being nosy and mischievous like he always does.

13) I’m a sucker when it comes to calculation. I cannot count fast and without calculator. Smelly always say I’m stupid cos I can’t count, and when I do, I usually count wrongly.

14) I have a habit of not counting change when I pay my bills (refer to the above statement).

15) I’ve always wanted to get angry with Smelly and show him WHO’S THE BOSS??!? And teach him a good lesson for taking me for granted. But fail inevitably. Every time.

16) I’m the one who usually give up in arguments cos if I don’t, it’ll lead to another argument and it’ll go around non-stop. So I’m just helping myself and save my breath.

17) I always believe that one have to be engaged before getting married. If you don’t, at least have a proper marriage proposal. (No, I’m not hinting. It’s just what I thought is sweet).

18) All of my watches tell different time. All are 5 to 20 minutes faster than the real time. Same thing goes to my phone and car clock.

19) I have a habit of snoozing my alarm every morning. I’ll set the alarm one (sometimes two) hour earlier and snooze it every 10 minutes before I really wake up. Bad habit.

20) Ohh.. when I was a kid, I used to suck my thumb or chew on my bolster cover when I sleep.

21) I always wonder what is the feeling of dying? Will I know I died? Will I remember the day I died? What will happen after that? I wonder….

22) One thing that I learnt from my previous boss is How Not To Answer Phone Calls And Do It Without Guilt (I graduated successfully with flying colors).

23) I pierced my tongue in June 2008 and took it off last week for good. I started to miss it though. It’s like some part of myself hilang. maybe I’ll get it done again some other time. *heheh..*

24) I really wanted to get a tattoo. But then I realized that my looks doesn’t suit a tattoo (cos I look very innocent. Hahahah!). Bleh!

25) Sometimes, I talk/write too much that I feel gelak of myself. Gah!

Yesterday was the last day of Chinese New Year.

I woke up at 9.30a.m cos I got a call from Dad, “Come back to eat later okay? Latest will be at 11.”

Still blurish, I thought he said 11p.m cos I thought it’s gonna be dinner. But then tak kan la dinner at 11pm right? Then I realized he was talking about early lunch. I showered and dashed back home while trying to call Shorty but she’s not answering. We had lunch without her. Dad looked a lil disappointed but kept some dishes for her and Ah Kor (however, they didn’t come back to eat it though… bad attitude weh... Ish). *Update* Shorty said they went back and ta pau the food. apa lah..

Hmm.

Time really flies! It’s already mid February! Christmas felt just like yesterday. Sigh!

3 more months to our Bangkok trip. I don’t know why I keep on having this feeling that something not so good will happen before/during/after the trip. Maybe I’m just too nervous cos it’s our first oversea trip. Our first plane ride together. Our first alone-trip somewhere. Our first so-early-planned holiday (by ME only cos he’s so NOT showing any interest and excitement. Ugh.).

Anyway, one of the main things that I’m concerned about this trip is the financial part. The financial crisis is definitely affecting everyone. I started to feel pressured cos it’s only 3 months away and I still haven’t save enough. My passport expires next month and Smelly doesn’t have one, which means we had to spend another RM600 extra for the renewal. To make things difficult, my insurance renewal is in April/May. Another few hundred bucks going out there.

Stress.

I guess I need to start looking for part time job.

Anyone hiring?

Pet Peeves.

1) Have you ever driven to a place where there are a few color lines on the road due to construction? Which color should we follow? The yellow line or the white line? The yellow dotted line or the yellow normal line? Or we don’t have to follow at all?

2) I won’t give way to people who cut queue without using signals. I won’t give way to those lansi ngau hai drivers who die die also wanna cut your lane even though no more space to go through.

3) There’s a reason why 2 signals are created for cars. One for left. One for right. If you want to go left, please don’t put right signal and vice versa. And if you are not going to turn anywhere, please don’t turn on your signal at all la.. Make people (especially ME!) confuse only. Cis!

4) If you cannot aim properly, you can sit on the toilet bowl and pee. Why must you (guys) let your sisa-sisa urine drip all over the toilet bowl? And if you really “accidently” dripped on it, just fucking rinse it away lah.. Damn disgusting okay!

5) If you like to squat when you pee, just fucking use the squatting-cubicle lah… why must you (girls) squat ON the toilet bowl? So that other people will get your shoe print on their butt when they sit on it? grr!

6) Is it hard to check before you leave? Why are there drops of blood around the toilet bowl/on the floor? Very disgusting lor… how can you leave the toilet with your blood drip and stain the surrounding AND let other people see it? UGH!

7) I don’t fucking get it.. How can you leave your used sanitary pad lying around in the toilet, unwrapped? Is it so fucking hard to wrap it and throw it in the sanitary bin/dustbin? This is a disgrace to the female species.

8) If you really need to get the phlegm out from your throat, please do it in the toilet. How can you do it so publicly, especially when the person sitting next to your table is having her dinner! Another thing is spitting publicly. And also blowing out your mucous too! Eww… I don’t fucking understand how some people blow it directly to the FLOOR (looked like an arrow come out from the nose some more! ish!!) Cannot use tissue or go to the toilet meh? It’s very disgusting okay! Yer!! I just couldn’t stand it when people blow their nose while I’m eating. Cis!!!

9) I don’t understand why some people don’t give way when we’re in the elevator. There’s so much more space inside, can’t you let other people come in? There are still spaces to fit like… 4-5 people but you chose to stand in front of the door so that people from outside will think that it’s full. Tsk tsk. Selfish people.

10) Busy body that likes to peek at other people’s text message when riding the elevator or the lrt/bus. Don’t you know it’s rude to read other people’s text? You know what I’m texting about meh? Busy body!

11) Blogs with so many similar-pose photos. You get what I mean? Arghh.

12) Those customer service representatives who don’t sound cheerful and doesn’t say “Please hold the line while I transfer your call” when are transferring my call! ARGHH! *pulls hair* NO MANNERS! Some more straightaway transfer my calls without saying ANYTHING and with me haven’t finished saying MY THING! Arghhh…

13) I totally cannot understand why some road signs are placed right BEHIND a tree or worse case; rows of trees, with their branches covered more than HALF of the signboard. What’s the point of putting a sign there if it’s gonna be covered all the time?

i am a dreamy monster. gah!!

These few days, I’ve not been sleeping very well. There are a series of dreams that seem so real that I still remember them clearly now. Those dreams.. though it seems very real, the message is definitely very blurish. I don’t understand them at all. Ugh, never mind.

I admit that I love sleeping cos I dream every single time I sleep. It’s very rare not to dream. For me, dreaming is like watching a movie and sometimes if you’re lucky, you can choose your favorite ending. I’ve dreamt so much that sometimes, the same dream repeats after few months/years and I can play around with the “storyline”.

I’m not sure why I dream every time I close my eyes. My ex boss told me before that people who dream at night will be very restless the next day. So that explains why I’m always so tired. A friend asked me to use aromatherapy but I haven’t really tried lighting it up every day. I also rearranged my room too cos another friend told me that it’s bad to have the bedpost at the window. But then nothing also.. I still dream like I always do.

But as much as I love dreaming, I began to feel very restless these few days. I got annoyed, irritated, agitated, sad and just… I got emotional VERY easily.

Just 2 days ago, I told Smelly that I suddenly felt like crying. No reason. Just feel like it. He said I’m stupid. T_T

Yesterday, just because Smelly joked (he ALWAYS do that. Ugh!) that he don’t wanna have dinner when I keep on pestering him to get ready to go out, I lose my patience and got so angry that I shouted at him. I threw tantrums. I shouted like I had hysteria. I got so annoyed that I just feel like punching and scratching him (which I did). He said I’m a monster. Bleh.

I don’t know why I just feel like going out for dinner as early as possible so that I can sleep early and have a good rest. Which of course, didn’t happen lah.. cos after about 2 hours of sleeping, I woke up with a nightmare! I told Smelly that I had a bad dream and he said, “ya meh? Just now you’re laughing so loud there…” -_- ?? ok.. maybe I sleep talked before the dream became a nightmare.

Ugh.

All I want is quality rest. Is it only me or there are people who dream when they sleep every night too? No matter how many hours I sleep, what time I sleep and where I sleep, I DREAM EVERY FUCKING TIME! so tell me how lah? Does this mean that it’s useless for me to sleep so many hours cos at the end of the day, I’ll still be restless cos my brains never actually rested?

Sigh!